We are specialists

Our know-how has been honed over many years and in a variety of contexts. When you work with us, you benefit from up-to-the-minute expertise delivered by dedicated specialists.

Our services

Strategy

We create masterplans, campaigns and policies to deliver the results you wish to achieve.

You may have heard the saying ‘yesterday’s edge is today’s norm and tomorrow’s joke’. A contemporary and future-focused strategy is vital—anything less can be harmful. 

We collaborate with you to devise tailored strategic approaches based on your objectives. Whether it’s strategic direction, customised campaigns or detailed policies, we devise plans that take you where you need to go.

 

Communications

We navigate your message through the noise and into the eyes and ears of those who matter most to you.

In today’s world of never-ending news and media content, even well produced communications can be lost in the clutter and buried in the noise.

We develop bespoke images, videos, digital tools and narrative content that will make your stakeholders stop and take notice. By promoting and managing your communications, we ensure its impact is felt precisely where it counts.

market research icon

Data

We design tailored research strategies and deliver evidence-based communications that get noticed.

Through clever use of existing data sets and our own tailored research skills, we can build a strong case for change and present results in a creative and engaging way to ensure media coverage and drive conversations with stakeholders.

Our expertise spans across qualitative exploratory methods and quantitative approaches, with data underpinning our strategy and precision delivery of bespoke communication products. We can help you optimise the impact of your existing data or develop fresh data insights for your organisation.

campaigns icon

Campaigns

We create, execute and rigorously evaluate your unique campaign.

Whether it’s targeted exclusively at decision-makers, needing to change public behaviours, a micro-campaign for a niche audience, or a combination of these, we will create a bespoke solution that meets your needs.

With deep experience designing successful campaigns across commercial, public sector and not-for-profit sectors you can be assured we will deliver results.

media coverage icon

Media coverage

We understand the evolving media industry and deliver strong results for our clients.

Our team comprises experienced journalists, media managers and digital experts who have worked for the top mastheads, networks and social media outlets.

We know that you need more than a media release or a run in a national daily. We can create sophisticated runways of creative content to get you the coverage that will make a difference. Our team knows that engaging with the media requires a strategic approach, not a roll of the dice.

design icon

Design & illustrations

We design cutting-edge visual content that captures attention and engages your audience.

Excellent design commands attention. It inspires, attracts and can shift opinions. It’s the first detail people notice about you and your work, and heavily contributes to their lasting impression.

Our design and illustration team understands the significance of drawing people to your work with innovative and contemporary visual form, which reinforces your brand and supports the message you want to send.

elearning icon

eLearning resources

We identify where eLearning resources are the best approach, then design and build them for you.

With the best results being achieved through co-design, we work closely with you and your end users to create an experience that not only educates and informs, but engages and motivates people to complete each module.

Now that online learning is endemic, it’s also important that your product stands out. Talk to us about innovative solutions that can elevate your offering to the next level.

content creation icon

Content creation

We create results-driven content to be used across multiple platforms to amplify your message.

The key is identifying the content that will engage your specific audience and then producing it to the highest quality.  Whether it’s visual, text-based, static or animated, we have the in-house skills to create the whole suite.

Highly experienced copywriters, strategists, creatives, producers and designers will work together to make your content sing – and encourage your audience to sing along with you.

digital strategy icon

Digital strategy

We deliver customised approaches that maximise the efficiency and clout of digital content.

Having a clear, considered and consistent digital strategy that utilises appropriate channels is crucial to your success. Making uninformed 

Work with us and we’ll prepare a comprehensive digital roadmap that will guarantee your content is efficient, cost effective and influential.

 

Brand management

We inspire imaginations, protect reputations and establish emotional connections with your brand.

Managing, shaping and boosting the perception of your brand is directly related to its success. Your brand’s public reputation is as important as the products you sell or services you provide.

Whether your brand is comfortable or in crisis, our communications experts prepare the strategies and messages that drive your brand forward. We don’t leave your reputation to chance.

Stakeholder relations

We create and nurture relationships with groups and individuals that are key to your success.

Every interaction you have with your stakeholders will affect their thoughts, emotions, beliefs and attitudes about your organisation and its offerings. A truly sophisticated stakeholder engagement plan will put you in a win-win relationship, and make sure that every part of your organisation can contribute to building on your wins.

We bring to the table decades of stakeholder relationship experience at the highest levels of government, the corporate sector and not-for-profits – ensuring that you can build solid and sophisticated connections for the long term.

Community engagement

We ensure meaningful engagement with all sections of the community to shape your project collaboratively.

Whether you’re attempting to build consensus for legislative reform, wanting to introduce a new product to market, or negotiating a tricky public issue, you need the right skills and tactics in your toolkit.  We will work with you to identify your community’s needs, wants and desires and then strategise how best to meet them and meet your goals at the same time.  

We develop bespoke images, videos and narrative content that makes your stakeholders stop and take notice. By promoting and managing your communications, we ensure its impact is felt precisely where you want.

virtual engagement icon

Virtual engagement

We deliver virtual engagement solutions and continue to innovate how we communicate virtually.

Whether you need to take an annual conference online, launch or deliver new services via webinar, or create dynamic new team events in the cloud, you can draw on our expertise and experience.

We all know that there will be no going back to ‘business as usual’ anytime soon – or ever. This means all organisations and government agencies need to rethink their engagement strategies and come up with meaningful ways of working with and for their clients. 

policy development icon

Policy development

We develop policies and procedures that make a difference - and can help hone your skills as well.

Whether you’re trying to influence or change current government policy, or wanting to develop your own internal policies and procedures, we can help pull back the curtain on how to achieve meaningful change and deliver measurable outcomes.

From national policy frameworks to industry-specific regulatory change, we have the expertise to help you war-game the strategy and then execute your plan. 

Digital Workforce Australia logo

Artificial Intelligence solutions

We combine communications and technology experts to deliver AI solutions.

Learn more about our sister company Digital Workforce Australia below.

Extending your intelligence

Our sister organisation, Digital Workforce Australia, is an expert in helping you integrate AI into your organisation to make life easier for you and your customers. In other words, we make your technology more human. We are your partner in transformation!
We understand the opportunities in bringing AI to life for your organisation. Think chatbot content, virtual assistants and so much more. We ensure these AI solutions reflect your goals, values and identity, improving business for you and your clients.

There’s a danger in outsourcing digital solutions to IT people, because implementing the tech is only half the battle. Of absolute equal importance is the communication, stakeholder and brand strategy that supports the integration and rollout of the digital assistant.

Let’s get your
project started

Connect with us